Mertens – MalamTeam is hiring a Senior Salesforce Systems Analyst for a leading financial organization in Lod

Role Overview

Analyze business requirements and design Salesforce CRM solutions in a complex financial environment. The role includes writing functional specifications and user stories, designing processes with multiple system integrations, and leading solution design through delivery.

Requirements

• 5+ years of experience in systems analysis

• 3+ years of CRM systems analysis experience in large organizations

• Experience in systems analysis within financial organizations

• Hands-on experience with Salesforce Service Cloud, user management, permissions, and Flows

• Familiarity with contact center, branch, and back-office processes