We are looking for creative and innovative people to join our R&D Cloud Operations group as a NOC Engineer.

Why Join Us?

This is a hands-on technical operational role, with its main responsibility assuring continuous serviceability for multiple of our flagship products in a cloud-based environment.

You will be responsible for the production environments of thousands of customers, working with many teams such as R&D, Support, Sales to ensure stability, reliability and outstanding customer experience and satisfaction.

The NOC team operates in 24/7 shifts, requiring availability for approximately four shifts per week.

If you want to make the world a safer place – you belong with us.

Key Responsibilities

• Monitor production environments and handle incidents quickly and professionally to ensure high-level service availability and performance.
• Provide first-level technical support and troubleshooting for operational and infrastructure issues across a globally distributed network.
• Maintain internal tickets, alerts, and KPIs.
• Implement timely solutions to customer issues or escalate internally when needed.
• Develop and maintain scripts and automation tools for on-demand operational needs.
• Lead projects, including supporting new product monitoring and developing internal tools to enhance the teams’ workflow.
• Work closely with R&D, Support, Sales teams when required.
• Join a team of motivated, fun, and creative minds.
• Build a long-term career at Check Point with endless opportunities for growth.

Qualifications

• Students with 18-24 months until graduation in Computer Science, Engineering, or other exact sciences
• Previous experience in technical support – an advantage
• Networking knowledge or CCNA certification – advantage
• Familiarity with cloud technologies (AWS, Azure) – advantage
• Familiarity with security products and Check Point solutions – advantage
• Excellent English – both spoken and written
• Customer-service oriented and able to perform under pressure
• A natural problem solver with a proactive mind