SysAid builds service management solutions that help organizations run smoothly and efficiently. Quality, reliability, and fast delivery are critical to our success, and automated testing plays a key role in how we ship with confidence.We’re looking for an Automation Engineer to join our team and take ownership of test automation across our products.

This role blends strong software engineering skills with a quality-first mindset. You’ll design and build scalable automation solutions, integrate them into CI/CD pipelines, and work closely with developers to ensure high-quality releases.

What You’ll Do

• Design, develop, and maintain automated test frameworks for UI, API, and integration testing.
• Write high-quality automation using TypeScript and Playwright.
• Integrate automated tests into CI/CD pipelines using Jenkins and GitHub Actions.
• Collaborate closely with developers, product, and DevOps to improve testability and automation coverage.
• Analyze test failures, debug issues, and drive root-cause resolution.
• Define automation strategies and best practices to improve reliability and scalability.
  
  

Requirements:

• 3+ years of experience in test automation or software development with a strong focus on quality.
• Strong hands-on experience with TypeScript / Node.js.
• Proven experience with Playwright (or similar modern automation frameworks).
• Experience working with CI/CD systems such as Jenkins and GitHub Actions.
• Solid understanding of software testing methodologies, automation patterns, and best practices.
• Ability to write clean, maintainable, and scalable code.
• Strong problem-solving skills and a collaborative, proactive mindset.
  
  

Nice to Have

• API testing experience.
• Familiarity with cloud environments (AWS, Azure).
• Experience working in Agile/Scrum teams.
• Knowledge of Docker or containerized environments.