Overview

Come join the Intuit FinTech Payments Platform as a Site Reliability Engineer. Intuit FinTech is your trusted financial expert empowering financial prosperity for businesses and consumers through a convenient, powerful, AI-native fintech platform providing fast and easy access to funds at the time of need. We process millions of transactions every day across various payment methods. Millions of customers and merchants send billions of dollars moving at light-speed through our systems annually.

What you'll bring

• 10+ years of related experience with SRE/NOC team
• Expert in one of the following: Automation, Monitoring tools, Cloud Operations
• Solid AWS experience
• Solid design and coding skills: 8+ years of strong software engineering experience with Java/J2EE, Go, Python, REST, SOAP, JSON
• Demonstrate a deep understanding of deployment architecture and consistently design for low MTTD/MTTR & fast recovery/self healing
• Skilled in software development lifecycle processes. Experience with SCRUM and Agile Development
• Knowledge of current trends and best practices in the modern SaaS technology landscape
• Experience in leveraging Amazon Web Services for building scalable applications
• Strong mentoring skills. Able to influence and communicate effectively with both technical and non-technical people
• High adaptability and flexibility
• Excellent communication skills. Communicates clearly, succinctly, and persuasively to all levels of employees, customers and management (including executives)
• Experience in making successful trade-offs that balance the short- and long-term product goals
• High energy, self-starter with a positive mindset and with a "can do" attitude
• Be comfortable working in complex production environments and seek out ways to drive ambiguity down. You seek to understand before making changes, and actively work to facilitate communication to better understand other approaches to problem
  
  

Preferred Experience

• Experience with large scaled payment systems
  
  

How you will lead

• Act as a technical leader and provide technical guidance and leadership to immediate and adjacent teams.
• Be the first level of support and handle and investigate incidents, production issues, and alerts.
• Identify, design and build tools that are focused on tooling work and observability work, ensuring high availability, scalability, and performance of our production systems.
• Ensure the highest standards for engineering design, implementation, and testing
• Accurately scope effort, identify risks and clearly communicate trade-offs with team members and other stakeholders
• Investigate production issues and provide valuable insights to the core teams.
• Passionate for continuous learning, experimenting and applying cutting edge technology and software paradigms
• Pursue and resolve complex or unchartered technical problems and share key learnings
• Provide technical leadership and be a role model to software engineers pursuing technical career path in engineering
• Stay aware of industry trends and make technology choices and strategic decisions
• Mentor engineers on technology, process, people, and product skills
• Collaborate closely with peers, cross-functional teams and business units to define, prioritize, sequence and scope business and functional requirements and drive results forward for Intuit