Company Description

Phone.do is a company that delivers personal customer service at scale. Our solution combines a global network of freelance customer service professionals with advanced contact center technology, enabling our clients to provide top-quality customer support without putting customers on hold.

Role Description

This is a full-time Hybrid DevOps Engineer role based in Jerusalem, with some flexibility for remote work. You will be responsible for Infrastructure as code (IaC), Continuous Integration and Delivery of a large scale micro services products using kubernetes on multi cloud setup. You will work closely with the development team to automate and streamline the software delivery process, configure and maintain infrastructure, as well as monitor and troubleshoot issues.

Qualifications

• Proficiency in Infrastructure as code (IaC) with experience in Terraform
• Strong software development skills for building automation pipelines using scripting languages such as Python
• Experience with GitHub Actions and workflows, ArgoCD, Jenkins, Secuiring pipelines
• Deep and thorough knowledge of AWS products including EC2, Lambda, App Runner, ECR, ECS, EKS, S3, RDS, Application Discovery Service, VPC, Route 53, and more
• Experience with Grafana, Prometheus, and Loki
• Experience with Google Business Suite, and Cloudflare
• Strong system administration skills with a deep understanding of Linux
• Experience in containerization technologies such as Docker and Kubernetes
• Excellent problem-solving and troubleshooting skills, with the ability to think creatively to resolve issues
• Excellent verbal and written communication skills, with the ability to work effectively in a team environment
• Experience in networking, security, and monitoring tools is a plus
• Bachelor's degree in Computer Science, or a related field