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Job Category

Enterprise Technology & Infrastructure

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

As part of the Data Operations team in the AI org at Salesforce, you will be responsible for annotating various types of data for GenAI, Machine Learning training, validation, and testing.

Your work will directly impact Salesforce's abilities to deliver accurate and trustworthy Artificial Intelligence products. This position is a unique opportunity to specialize in the exciting world of Natural Language Processing, Machine Learning, and Artificial Intelligence.

Responsibilities

• Crafting and annotating data sets for AI models
• Analyzing outputs and accuracy of AI models
• Help fine-tuning Generative AI prompts in development and production
• Delivering & presenting insights to partners
  
  

Required Qualifications

• English speaker - a must
• Ability to work thoroughly on large data sets with a strong passion for organization - a must
• Strong technical orientation and ability to work in a highly technological team and environment
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
  
  

Preferred Qualifications

• Proven experience in data-quality operations
• BA in Linguistics or Quantitative fields
• Experience with AI, ML, and NLP with Python
• Experience with Bots / Conversation Design
• Experience with customer service/sales processes -
  
  

Benefits & Perks

Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Salesforce Information

Check out our Salesforce Engineering Site.

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Posting Statement

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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

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