Who We Are

Resident is an industry leader in the Direct-to-Consumer (e-commerce) space. While our customers are primarily based in the US, our R&D, Product, and Data teams have been operating out of Tel Aviv, Europe and beyond since our founding. Our mission is simple, we are building a best-in-class e-commerce platform that leverages data and technology to create a competitive advantage for our brands. Starting from the marketing acquisition funnel and continuing through each customer’s journey, our tools and technology enable us to go the extra step to deliver a world-class customer experience.

Our company is built around continuously improving our ability to introduce new customers to our products, and wow them with exceptional experiences through the shopping and post-purchase journey. We love to use data and metrics to drive our decisions while keeping in mind that customers don’t speak in numbers and that each one should be treated as a member of our family.

You’ll get to work with a diverse group of experts around the globe. You can expect a hard-working team of people that understands how to create meaningful connections and get great work done virtually - it’s in our nature!

What We Do

Our department is responsible for the backbone of the entire development process and infrastructure. We design, implement and maintain the processes, methodologies, and technologies that allow and support the development of Resident’s platform while upholding high standards of quality, performance, security, availability, and agility.

What You’ll Be Doing

Resident is seeking a Vice President of R&D, reporting to the Chief Technology Officer. You will own the architecture, development and operation of our proprietary e-commerce platform. From serving highly personalized ecommerce experiences to delivering a world class post-purchase customer journey, your technical leadership skills will guide a team of developers to continuously differentiate our .

Key Responsibilities

• Strategic Planning – Align our technology roadmap with the goals of the business. Collaborate with leaders from Product, Design, Operations, Customer Service and Finance to develop a roadmap of key initiatives and execute them. Identify dependencies and remove blockers.
• Technical Expertise – Evolve our platform architecture, creating differentiated services that are seamlessly integrated with both in-house and third-party solutions. Deliver on a roadmap that balances feature development with stability, scalability and performance. Instill a culture of engineering efficiency through the use of common design patterns and industry best practices.
• Process Driven – Ensure our engineering practices are optimized and appropriately mature for our scale, including core software development, CI/CD, DevSecOps, QA, etc. Strike the right balance between process and flexibility. Leverage automation and emerging technologies like AI copilot wherever possible
  
  

Operational Excellence – Continue building our DevSecOps competency for efficiency, reliability, scale, and security. Partner with IT to maintain a secure, auditable, and controllable environment. Own cloud operations and infrastructure budget.

• Team Management – Hire, lead, and mentor a distributed team of individual contributors and managers. Strive for technical and operational excellence and use KPIs to measure the quality and efficiency of your teams
  
  

Requirements

What are we looking for:

• 10+ years of experience in building highly scalable software products and platforms
• 5+ years managing and leading engineering teams (40+, distributed)
• You are a builder (but know when to source an existing solution)
• You are comfortable working with ambiguity.
• Proven experience with modern technologies, architectures, and user experiences
• Well-versed in ecommerce, a/b testing, feature roadmap development, payments processing.
• Strong understanding of Agile/Scrum and DevOps principles
• Experience in startups and scaled/mature businesses alike - know what it takes to build lightweight process to balance control and agility
  
  

Does this sound like you?

• Tech savvy, data driven, entrepreneurial leader
• Roll up your sleeves attitude, leave no stone unturned, push the boundaries on problem solving
• Excellent project management and time management skills
• Effective team leader capable of working cross-functionally
• Strong written and verbal communication skills
• This is a full-time position located in our Tel Aviv, Israel office or US East Coast Remote