PassportCard Labs is where innovation meets impact. As the technological powerhouse behind PassportCard, we design and build cutting-edge solutions that revolutionize the insurance industry. Whether it's real-time claims payments or predictive analytics, our Labs team is at the forefront of driving change and shaping the future of insurance. Ready to innovate with us?

We are looking for an experienced Enterprise Architect to join us at a pivotal time. Our technology organization is in the midst of a significant transformation journey, including large-scale modernization of core insurance platforms, migration toward cloud-native and event-driven architectures, expansion of AI-powered business and engineering capabilities, adoption of agentic software development practices (AI-DLC), and the creation of a next-generation digital platform for insurance, payments and customer services.

What you'll do:

• Define and evolve our enterprise architecture and technology strategy.
• Lead modernization of core platforms — policy administration, claims, underwriting, pricing, and

customer/CRM systems.

• Drive cloud-native, event-driven, and microservices architecture at scale.
• Lead real, hands-on adoption of AI-DLC and agentic software delivery.
• Design RAG architectures, knowledge graphs, MCP-based systems, and multi-agent architectures.
• Establish AI governance, security, and evaluation frameworks for AI-generated code and analysis
• Own vendor/platform selection, build-vs-buy decisions, and technical debt strategy
• Partner with executives, product, and engineering leaders to turn strategy into architecture

Requirements

10+ years in software engineering, 7+ years in senior architecture roles (Principal/Enterprise/Solution Architect)

Deep cloud experience — AWS required, Azure a strong plus

Microservices, Domain-Driven Design, event-driven architecture, enterprise integration

Hands-on (not just theoretical) experience with LLMs, agentic systems, RAG, knowledge graphs, or MCP-based architectures

Comfortable influencing through expertise, not hierarchy — you'll work directly with executives

Strong plus: experience in insurance, banking, financial services, fintech, or payments — especially with policy administration, claims, or underwriting systems

This is a chance to build the architectural foundation for PassportCard's next decade of growth — and to define how AI changes enterprise software engineering, not just talk about it.

Advantages

Experience in insurance, banking, financial services, fintech, or payments — especially with policy administration, claims, or underwriting systems.