We are looking for an experienced Microsoft Dynamics 365 CRM Technical Lead to lead a development team and drive the architecture and development of customer service systems.

Key Responsibilities

• Manage and professionally lead a development team, including work planning, task allocation, and delivery tracking.
• Define solution architecture and write Technical Design Documents (TDDs).
• Lead the development lifecycle, including code reviews, system upgrades, release management, and production deployments.
• Maintain and support production systems, including incident management.
• Drive the adoption of new technologies and improve development standards.
• Collaborate with cross-functional teams in an Agile environment.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a relevant field; alternatively, a Practical Software Engineering diploma or other relevant professional education.
• 3+ years of experience managing a development team of at least five employees.
• 5+ years of experience with Microsoft Dynamics 365 CRM.
• Experience writing TDDs for Microsoft Dynamics CRM solutions.
• Development experience with Angular, Vue.js, React, .NET, and C#.
• Experience with SQL Server, SSIS, and Microsoft Azure.