Who We Are

Faye is the first-ever digital, consumer-centric travel insurance for Americans with a product redefining travel coverage and care, taking it from a forgettable add-on to a must-have advantage that enhances the entire trip experience. Faye’s whole-trip protection, coupled with its proprietary technology, enables 24/7 immediate assistance, claims processing and reimbursements anywhere in the world, setting a new standard and over-delivering in an industry synonymous with doing the opposite.

Life at Faye

At Faye, every day is a journey. Whether you’re building the next generation of travel products, coding new solutions, or helping travelers navigate the unexpected, your work here has a real impact on real people. Our team is as diverse as the destinations our travelers explore–made up of 62% women, 50% parents, and a few office pets. Since launching in 2022, we’ve accomplished what others in the travel insurance industry only dream of–and we’re just getting started. At Faye, we believe in growing together, having fun along the way, and making every day count.

What We're Looking For

We're looking for a Backend Architect to be the technical authority across our engineering teams. This is a hands-on leadership role for someone who loves diving deep into complex systems while keeping the big picture in mind.

You'll work closely with three cross-functional development teams - shaping the backend architecture, driving engineering standards, and making sure we're building for scale, reliability, and long-term maintainability.

Responsibilities:

• Own the backend architecture across all product domains - define patterns, set standards, and ensure consistency across teams.
• Lead architectural decisions from ideation through implementation, including design reviews and hands-on involvement when it matters.
• Be the go-to technical authority for backend engineers across three teams.
• Identify technical debt, scalability risks, and performance bottlenecks - and drive the roadmap to address them.
• Partner with team leads to elevate engineering practices: code quality, testing, CI/CD etc.
• Collaborate with product and R&D leadership to align technical strategy with business goals.
  
  

Requirements:

• 8+ years of backend development experience, with at least 2–3 years in an architecture or principal engineer role.
• Deep expertise in Node.js and NestJS.
• Excellent communication skills - you can explain a complex architectural decision to an engineer and to a PM alike.
• High ownership mentality - you see a problem, you drive it to resolution.