We are looking for a Salesforce Solution Architect to lead the design and evolution of Cynet’s Salesforce ecosystem. In this role, you will own the end-to-end architecture of Salesforce and its integrations across the company’s GTM and operational systems, enabling scalable processes that support rapid global growth.
Responsibilities
- Own the end-to-end solution architecture for Salesforce and related business systems across GTM and operational teams
- Partner with business and technical stakeholders to shape scalable solutions that support rapid growth and long-term maintainability
- Lead discovery sessions, gather requirements, and translate business needs into clear solution designs across configuration, automation, custom development, integrations, and data architecture
- Design scalable Salesforce architecture across Sales Cloud, Service Cloud, Experience Cloud, CPQ, and adjacent business applications where relevant
- Define and govern core architecture decisions including data model, security model, role hierarchy, permission design, sharing model, environment strategy, and platform standards
- Design and oversee integrations between Salesforce and other business systems such as ERP, CPQ, marketing automation, support platforms, and internal tools
- Evaluate tradeoffs between declarative and programmatic solutions, and recommend the right approach based on scale, complexity, maintainability, and business impact
- Provide technical leadership for implementation, including flows, Apex, LWCs, APIs, async processing, and deployment strategy
- Establish governance and best practices for release management, testing, documentation, technical debt reduction, and solution scalability
- Collaborate closely with Sales, CS, Finance, Marketing, RevOps, and MIS to ensure alignment, adoption, and high-quality delivery
- Support hands-on solution delivery when needed, including configuration, troubleshooting, code review, and production issue resolution
- Build architecture documentation including solution diagrams, design decisions, process flows, and system landscape mapping
- Monitor platform health, usage, and business application ecosystem maturity to support scale, compliance, and operational efficiency
Requirements:
- Relevant academic degree in Industrial Engineering, Information Systems, Computer Science, or equivalent
- 5+ years of hands-on Salesforce experience, including 2+ years in solution design, architecture, or technical leadership
- Proven experience designing scalable Salesforce solutions across business processes, data structures, security, and integrations
- Strong Salesforce platform knowledge, including:
- Custom objects, validation rules, flows, approval processes, and permission model
- Apex classes, triggers, test classes, and asynchronous processing
- SOQL and platform performance considerations
- Lightning Web Components - advantage
- Strong understanding of architecture fundamentals including:
- Data modeling
- Sharing and visibility
- Identity and access management
- Integration patterns
- Deployment and release management
- Governance and scalability best practices
- Hands-on experience with complex Salesforce Flows, subflows, and orchestration
- Integration experience with REST and SOAP APIs and integration platforms such as Workato, MuleSoft, or similar
- Experience with Salesforce CPQ, Experience Cloud, and multi-system business process design - strong advantage
- Experience with ERP systems such as NetSuite and broader business application ecosystems - advantage
- Experience with BI and reporting tools such as Power BI or Tableau - advantage
- Salesforce certifications such as Admin and Platform App Builder - required
- Platform Developer I, Sales Cloud Consultant, Service Cloud Consultant, or architect certifications such as Application Architect / System Architect - strong advantage
- Strong analytical and problem-solving skills, with the ability to balance business needs and technical constraints
- Strong communication skills, with the ability to explain architecture decisions to both technical and non-technical stakeholders
- Ability to work independently, prioritize effectively, and operate in a fast-paced global environment
About Us:
Cynet is a leader in threat detection and response, designed to simplify security for organizations of all sizes. Our mission is to empower lean security teams and their partners with an AI-powered, unified platform that autonomously detects, protects, and responds to threats - backed by 24×7 security experts.
With a Partner First mindset, we focus on helping customers and partners stay protected, operate confidently, and achieve their goals. Our vision is to give every organization true cybersecurity peace of mind, providing fast, accurate protection without the noise or complexity.