Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior AI / Agentic Systems Engineer , R&D

Join us to design, build, and evaluate production-grade agentic systems - LLM-powered agents that autonomously plan, code, test, deploy, and operate code in real-world engineering environments. This hands-on role blends AI, software engineering, and MLOps, moving beyond prototypes to robust, scalable solutions.

Responsibilities:

• Architect and implement multi-agent systems, defining agent roles, guardrails, and plan–execute–verify loops.
• Construct, test, and evaluate each phase of agent workflows for reliability and auditability.
• Enable agents to generate, review, and test code, and interact with engineering infrastructure and tools.
• Build frameworks to monitor, evaluate, and iterate agent performance (correctness, cost, latency, hallucinations).
• Ensure security, traceability, and human-in-the-loop controls.

Qualifications we seek in you

Required Qualifications

• 5+ years software engineering experience
• Proven, hands-on experience with LLMs and agent frameworks (LangGraph, CrewAI, custom) - this is a must
• Strong backend skills (Python preferred)
• Experience with engineering workflows, cloud deployment, and system debugging
• Familiarity with RAG, prompt engineering, model evaluation, and agentic design patterns

Preferred Qualifications/ Skills

• Kubernetes, MLflow, security tooling
• Experience with internal developer platforms, enterprise environments, or open-source contributions

**Success in this Role: **

- Agentic systems that are robust, auditable, and scalable for real-world engineering environments

- Automated workflows that reduce manual engineering effort

- Reliable testing and evaluation of each phase of agent operation

- Clear visibility into agent decisions and outcomes, with strong safety and governance controls

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.