Who we are

Faye is the first-ever digital, consumer-centric travel insurance for Americans with a product redefining travel coverage and care, taking it from a forgettable add-on to a must-have advantage that enhances the entire trip experience. Faye’s whole-trip protection, coupled with its proprietary technology, enables 24/7 immediate assistance, claims processing and reimbursements anywhere in the world, setting a new standard and over-delivering in an industry synonymous with doing the opposite.

Life at Faye

At Faye, every day is a journey. Whether you’re building the next generation of travel products, coding new solutions, or helping travelers navigate the unexpected, your work here has a real impact on real people. Our team is as diverse as the destinations our travelers explore–made up of 62% women, 50% parents, and a few office pets. Since launching in 2022, we’ve accomplished what others in the travel insurance industry only dream of–and we’re just getting started. At Faye, we believe in growing together, having fun along the way, and making every day count.

What we’re looking for:

Faye is seeking an experienced Engineering Team Lead to head one of our three engineering teams. This team will comprise BE, FE and mobile developers, and a QA engineer. As the team lead, you will be responsible for guiding the team, ensuring successful delivery of projects, and fostering a culture of collaboration and continuous improvement.

As a Team Lead at Faye, you’ll tackle complex business logic, drive improvements in engineering processes, and guide your team through architectural and technical challenges. You’ll build alignment, trust, and motivation across your team and R&D, shaping how we deliver software, collaborate as an organization, and provide an exceptional experience for travelers. This role is for someone seeking real impact, ownership, and the chance to lead talented engineers through meaningful technical and product challenges.

Responsibilities:

• Lead, mentor, and manage a multidisciplinary team of backend, frontend, mobile developers, and QA engineers.
• Oversee the design, development, testing, and deployment of high-quality software solutions that align with business goals.
• Collaborate with product managers, designers, and other stakeholders to define technical requirements, set priorities, and establish project timelines.
• Ensure adherence to best practices in software development, including code reviews, testing, and continuous integration and delivery (CI/CD).
• Facilitate effective communication and collaboration within the team and across other departments.
• Identify and address technical challenges, providing guidance and support to team members.
• Monitor and improve team performance, productivity, and overall efficiency.
• Stay updated with industry trends and emerging technologies, advocating for their adoption when appropriate.
• Foster a positive and inclusive team culture that encourages innovation, learning, and personal growth.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent work experience).
• Proven experience of at least 4 years in leading software development teams.
• Strong technical background and professional experience in backend development, experience in Node.js and TypeScript is an advantage.
• Solid understanding of software architecture, design patterns, and development methodologies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced startup environment.
• Strong problem-solving skills and a proactive approach to identifying and resolving technical issues.
• Experience with cloud platforms, preferably AWS, and familiarity with DevOps practices is an advantage.