About Us

BigPanda delivers AI-powered IT operations and incident management. We enable enterprise IT to keep their digital world running by fixing reactive and chaotic processes. Our enterprise SaaS platform transforms IT noise into insights for faster detection & triage, and surfaces siloed knowledge into situational awareness for faster investigation & remediation. BigPanda increases the speed and productivity of Ops and Incident management teams, which is why the world's most trusted brands rely on BigPanda to improve operational efficiency and deliver exceptional service reliability to their customers.

BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.

We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.

Our Benefits

• Competitive equity
• Hybrid work schedule
• Company funded health insurance
• 6 weeks fully paid Parental Leave
• Critical Family Medical Leave
• Financial planning services
• Employee learning & development budget
• Values-based recognition (quarterly and annually)
• Social community & ERG programs
• FreeFit gym package
• Work-life harmony
• Dog friendly office
  
  

Location requirements:

You’ll be required to work out of the office 3 days a week.

About The Role

We’re looking for a Senior Fullstack Engineer to join our Unified Analytics Team, which builds an AI-driven product that turns raw data into meaningful insights for our customers.

This is a backend-focused role with ownership of system design, data enablement, and end-to-end development. You’ll build and automate backend services across a broad tech stack, design scalable data workflows, and deliver clean, reliable UIs in React to support new features. You’ll also help maintain our UI infrastructure and work closely with data analysts to turn requirements into production-ready solutions.

We’re seeking someone with a strong blend of Fullstack and Data Engineering experience, who can operate independently in a team of mostly data professionals, and who is comfortable driving a product from architecture through implementation to delivery.

What Will You Do

• Design and build scalable backend services and system architecture for our Unified Analytics platform.
• Develop services and APIs across a broad tech stack (Node.js / Java / Python) that power customer-facing analytics.
• Create and optimize data workflows, integrating with tools such as Snowflake, MongoDB, and Kafka.
• Implement AI-driven features and automation to enhance customer insights.
• Build and maintain React-based UIs, including shared components and UI infrastructure.
• Collaborate closely with Product, Data, and Engineering teams to translate requirements into robust, production-ready solutions.
• Own features end-to-end—architecture, development, deployment, and ongoing reliability in production.
  
  

What Skills And Experience You’ll Bring To BigPanda

• 6+ years of software engineering experience building complex, robust systems, including backend and fullstack development (Node.js, Java, Python).
• Strong React experience for delivering high-quality user interfaces.
• Solid background in data engineering concepts and tooling (e.g., Snowflake, MongoDB, Kafka, data pipelines).
• Proven end-to-end ownership, from system design to production operation.
• Experience partnering with data and analytics teams to turn models, metrics, and workflows into customer-facing capabilities.
• A proactive, collaborative approach with the ability to work independently and contribute to team knowledge and mentoring.