developing, implementing, and maintaining business processes on the ServiceNow platform.

This is a hands-on role that includes module implementation, automation development, system integrations, and technical support, while collaborating closely with business and technical units across the organization.

Key Responsibilities:

• Implement core ServiceNow modules: Incident, Change, CMDB, Service Catalog
• Develop solutions, portals, automated workflows, and system integrations using REST API
• Provide technical support, perform system maintenance, testing, and user training

Requirements:

• Minimum of 2 years of experience working with ServiceNow – must
• Proven experience in automation processes using Flow Designer or Workflow – must
• Hands-on experience integrating systems using REST API – must
• Familiarity with Flow Designer, Business Rules, Client Scripts, UI Policies, UI Actions
• Experience with tools like Postman – advantage