Team Leader – Software Development (Core Systems)

We are looking for an experienced and driven Team Leader to join our Information Systems Division. This is a key leadership role, managing a cross-functional team responsible for one of the organization's most critical core systems – handling billing, credits, and other essential member processes.

Responsibilities:

• Lead and manage a multidisciplinary team of 7 professionals (System Analysts, Developers, QA).
• Manage and oversee complex, high-impact projects from initiation to implementation.
• Develop and execute work plans, prioritize tasks, and ensure high-quality deliverables.
• Collaborate with senior management and key stakeholders to gather and analyze business requirements.
• Ensure smooth integration between internal systems and external interfaces.
• Define business application architecture and system processes.
• Write and review system specifications and guide team members accordingly.
• Provide ongoing system maintenance and high-quality support services.
• Promote innovation and transition to modern technologies.
• Maintain hands-on involvement in SQL (complex queries and data analysis).
• Foster communication across analysis, development, and QA teams.

Requirements:

• Academic degree in Computer Science, Industrial Engineering, or a relevant field – mandatory.
• At least 3 years of managerial experience – mandatory.
• Proven experience in managing complex, cross-functional projects – mandatory.
• Deep experience in system analysis and functional specification – mandatory.
• Experience in billing, collections, or CRM processes – advantage.
• Background in large-scale organizations with heavy data processing and regulatory constraints – advantage.
• Hands-on experience in software development – mandatory.
• Experience working in Agile methodologies – advantage.

Required Skills:

• Strong leadership and team motivation abilities.
• Excellent interpersonal and communication skills – able to work with internal clients and senior executives.
• Strategic thinking with strong attention to detail.
• High productivity with a commitment to quality.
• Strong service orientation and proactive mindset.
• Ability to lead cross-organizational processes and guide professional growth within the team.