At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

NICE enable organizations to address today’s consumer and employee expectations, by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world’s leading cloud CX platform.

Illuminate team is dedicated to developing groundbreaking AI products that are transforming the industry. We promote a culture of collaboration, learning, and the utilization of advanced technologies.

Role Overview:

We are seeking a skilled Senior DevOps Engineer to enhance our Illuminate team. The candidate will be instrumental in optimizing our product development lifecycle, focusing on CI/CD pipelines, and managing cloud infrastructure on both AWS and Azure.

Responsibilities:

• Design, implement, and maintain CI/CD pipelines, ensuring efficient delivery of our AI product.
• Collaborate with various teams to align development and operations for seamless integration.
• Manage and optimize cloud infrastructure on AWS and Azure, ensuring performance, security, and cost-effectiveness.
• Monitor system performance, troubleshoot issues, and provide solutions to enhance operations.
• Continuously research industry trends and technologies, applying best practices to improve our DevOps processes.
  
  

Qualifications:

• 5+ years of experience in DevOps, with a strong foundation in CI/CD pipeline management.
• Proficient in AWS and Azure platforms, understanding their services and best practices.
• Experience in writing infrastructure code using Terraform or AWS CDK
• Experience with containerization and orchestration tools, such as Docker and Kubernetes-advantage
• Skilled in scripting languages like Bash, Python
• Strong problem-solving skills, able to work both collaboratively and independently.
• Excellent communication skills, adept at explaining technical concepts to varied audiences.
  
  

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.