DevJobs

Senior Site Reliability Engineer- IL

Overview
Who We Are


We are Outshift by Cisco. We are chartered to build the next new business for Cisco. To take Cisco into new markets, and especially towards new personas - both buyer and user. And like building a startup from the ground up, it’s all about having an entrepreneurial approach. Taking an idea from an astonishing thought to a product that solves a critical need, to an experience that delights users and customers. It’s about innovation. From 12 months out to 5 years in the future, wearing multiple hats, failing and learning fast, revaluating assumptions and finding new ways of solving problems. Driving form from ambiguity. It’s about creativity. We are looking for entrepreneurs, Problem solvers, Designers & Marketers. Product Led Growth experts. Business Development, SDRs, Customer Success. Product Managers, SWEs, SREs. Data Scientists and ML engineers.


Yes, we are building the next set of startups with the support of a trusted name like Cisco. Where else will you get to do this? We are Cisco ET&I. We run bold, we run agile, and we run ambitious. Come create with us.


Learn more about us at https://eti.cisco.com.


What You’ll Do


As a Senior SRE and as part of the global and local SRE team, you will be responsible for creating and evolving the environments, tooling, and practices which transform research ideas into products that are taken to market to make a meaningful difference for Cisco and the industry.


  • Participate in evaluations and build vs. buy decisions across open source, commercial offers, and the greater Cisco community for each service required as well as its implementation, deployment, monitoring, and evolution
  • Develop software - code, scripts, and configuration - to optimally and repeatedly deploy, monitor, and evolve services.
  • Develop standards and practices used by all teams - application and platform - to build operable services
  • Participate in the on-call rotation for the services delivered by the SRE/Platform team
  • Participate in "Incident Command", assisting application service owners with triage, remediation, and postmortems for their incidents, ensuring lessons learned are implemented across all teams
  • Contribute to the evolving standardized platform and DevOps structure across the organization
  • Identify, influence and drive product architecture, to achieve and surpass SLOs.
  • Help improve operational practices to minimize service disruptions.
  • Maintain and operate services by measuring and monitoring availability, latency and overall system health.
  • Design and implement debugging and logging systems at scale.


Who You Are


You enjoy working in a multi-functional team in an agile environment and happy to teach/learn. You are curious and interested in coming up with innovative solutions for complicated problems. You have built or deployed SaaS/PaaS applications, and are able to diagnose complex systems and applications.


  • 4-5 years as a senior SRE, with experience mentoring junior team members and managing project deliverables
  • Experience in delivering large-scale systems using cloud technologies including but not limited to public cloud platforms such as GCP, Azure & AWS
  • Cloud operations experience with a SaaS product
  • Kubernetes
  • Using monitoring tools/platforms as Prometheus, OTel, New Relic, AppDynamics
  • Continuous Integration/Delivery tools similar to GithubActions, Jenkins, Ansible, Atlantis, ArgoCD
  • Very good verbal and written communication skills in English and Very good verbal skills in Hebrew
  • Ability in some of the following languages: Python, Go, Java
  • BSc in Computer Science/Software Engineering/Information Technologies or equivalent experience


Why Cisco


Working at Cisco Cloud Security group means being surrounded by passionate, intelligent and creative people that are determined to disrupt the Internet security industry with innovative ideas, world-class research and unrivaled products and services. We celebrate the creativity and diversity that fuels our innovation in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work! It's a place where the best ideas are quickly transformed into products, features, campaigns and company-wide practices, so it won't be long before you witness the results of your hard work. But don't just take our word for it. We've seen nearly 100% year-over-year usage growth. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your revolutionary ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco.
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