Granulate, an Intel Company, empowers enterprises and digital native businesses with real-time, continuous application performance optimization and capacity management, leading to up to 45% reduced cloud and on-prem compute costs, with no code changes needed.

We are looking for an experienced Post-Sale Solution Engineer. This role involves managing multiple customer projects, benchmarking initiatives, building customer relationships, and contributing to product evolution. As a Post-Sale Solution Engineer, you will play a crucial role in customer satisfaction and product development.

Responsibilities:

• Project Management: Coordinate multiple customer sub-projects, ensuring alignment with our capabilities.
• Benchmark Initiatives: Use analytical benchmarking to help customers understand our product's value.
• Account Management: Cultivate strong customer relationships, acting as their primary post-sale contact.
• Expansion Opportunities: Work with Account Executives to identify and qualify business growth opportunities.
• Product Focus: Contribute to our product roadmap based on customer insights.

Requirements:

• 3+ years of experience as a solution engineer or similar role, with a strong understanding of SaaS solutions.
• Hands-on experience in software development/DevOps.
• Demonstrable project and relationship management skills.
• Proven ability to discover and qualify business expansion opportunities.
• Self-motivated, detail-oriented, and comfortable in a fast-paced startup environment.
• Willingness and ability to travel as required.