Nixale is aiming to help brands guide the shopping journey for an improved customer experience across every digital touch point.
The company leverages AI technologies such as text analysis and product recommendations to build smart search engines, automated customer service systems, and marketing-oriented personal assistants.
Nixale's assistant guides the customer journey with content-based conversations, automatically messaging the customer, collecting and understanding customer needs, revealing content, recommending products, and educating customers.
Nixale's solution can help increase sales and customer satisfaction, and reduce customer service costs.