Feedbox is a SaaS customer experience management company that helps its clients measure their in-store customer satisfaction levels.

The companys flexible solutions enable businesses to survey customer sentiment at the point of sale or as close to it as possible.Feedbox helps users deliver short, customizable surveys that are easy to create and deploy on their websites or on touchscreen tablets at the place of business.

Feedbox clients can further increase response rates by providing customers with follow-up feedback options (e.g. email, SMS, or QR code links).