Beteende helps health plans reduce member churn and improve member experience.

Plans can improve member satisfaction by understanding their members through their activities, feedback, requests and complaints across multiple touch-points in real time.Beteende's platform can take any data (phone conversation, messaging, visit notes, website/app logs) and come up with new insights about the plan's members and their experience with the plan, stitched together.

The platform can also take automated actions to understand and improve members' experience with our personalized AI virtual care navigators.